Every office tends to have them at one time or another… you know, those people who either unconsciously (or consciously) seem to create havoc wherever they show up!
And if you’re a leader, you may have a team member right now that creates problems for your entire team. Even if you don’t currently have this situation, you will likely encounter such folks at some point in your career.
It’s important to know what to do when facing this kind of challenge to minimize the fallout and keep your team productive and engaged.
In this video, I share 5 things that emotionally intelligent leaders do to manage difficult people. These strategies are ones that you can try to use whenever you have a similar situation.